Arrival to appointment All required forms will be sent out prior to appointment via e-mail. - Please Arrive 5 minutes before your appointment

Our location in Yaletown: - Front Entrance is located between the entrace and exit of Shoppers Drug Mart. - Use the intercom on the left to call Humanity Wellness (#318) and we’ll let you in. - Take the Elevator to the 3rd floor or follow the stairs signs to reach us.

Our location at Olympic Village - We are located inside Modo Yoga on W 2nd beside BMO - If entrance doors are locked, the receptionist or therapist will come to greet you no earlier than 5 mins before your appointment

Cancellation policy: Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged the full amount of the appointment. ICBC patients are personally responsible for late cancellations or missed appointments, as ICBC cannot be billed in these cases

Insurance Policy: We offer direct billing for primary insurance, except Canada Life and Medavie Blue Cross. If you have secondary or spousal coverage, you’ll submit the remaining balance yourself. We’ll always provide a detailed receipt for easy reimbursement.

Gift cards- To purchase a gift card, please use this link

If you have any questions please contact us by e-mail at reception@humanitywellness.ca